Privacy & Cookie Policy

This website provides information about Astok IT Solutions general business, software, products, or services. If you have any questions about Astok IT Solutions collection of your data please contact Astok IT Solutions at info@astokitsolutions.co.uk.

1.  Introduction

Any data collected through the Astok IT Solutions website including Personal Data, will only be used when you register, request information or a response from Astok IT Solutions to better target you for further sales and marketing opportunities. Once collected, Personal Data will not be used for a different incompatible purpose without your consent.

We take the protection of data privacy very seriously. All Personal Data collected through the website application will be treated as strictly confidential and will only be used as set out in this Privacy Notice. Astok IT Solutions is firmly committed to privacy, the responsible use of information, the need to safeguard the privacy of our clients and visitors to our website, and to maintaining compliance with privacy legislation. Astok IT Solutions will ensure that the data you supply to Astok IT Solutions is processed fairly and lawfully, and with skill and care. We take our responsibilities in respect of your personal data extremely seriously.

Therefore, please read this Privacy Notice thoroughly. If you disagree with the way Personal Data will be used, please do not use this Website or provide your Personal Data through the Website.

2.  What Personal Data do we collect and process?

Personal Data means any information relating to an identified or identifiable natural person (i.e. living individual).  The main purpose of collecting Personal Data through the Website is for marketing and sales reasons. Separately we collect Personal Data for website security and maintenance.

We collect the following Personal Data :

Your Personal Information
We collect the following Personal Data from you: your first and last name, company, title, work email, phone number, country and your reason for contacting us.

Browsing Information
We additionally collect limited Personal Data connected with your use of the Website e.g. IP address, browser type, operating system, referring domains and exit links.

3.  How is your personal data collected

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us on this website. This includes personal data you provide when you:
  1. Subscribe to our service, events or publications
  2. Request marketing to be sent to you
  3. Send us information about a request for proposal
  4. Contact us in relation to a business, media, supplier or career enquiry
  5. Apply for a role with Astok IT Solutions or
  6. Give us some feedback.
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy below for further details.
  • Third parties or publicly available sources. We may receive personal data about you from analytics providers.
  • Where Personal Data is provided by you through the Website, we will obtain your explicit consent. Please note that you can withdraw or revoke your consent to our use of your Personal Data at any time. You always have a choice concerning whether or not you provide Personal Data.
4.  How we use your personal data

The use of the Personal Data is further necessary for the purposes of Astok IT Solutions’ legitimate interest. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  •      in improving our services, so we can better understand your needs and expectations and therefore improve our services to you;
  •     to prevent fraud and to ensure that the use of our web services is complete and without fraudulent behaviour;
  •     to ensure the security of our services and to ensure that our offerings are technically secure and functioning properly.
  • where we need to perform the contract we are about to enter into or have entered into with you
  • where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
  • where we need to comply with a legal or regulatory obligation

to match your details with job vacancies at Astok IT Solutions, and to engage with you in relation to the recruitment process

5. Why we use your personal data

In the table below, we have described all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/ActivityType of dataLawful basis for processing including basis of legitimate interest
To manage our relationship with you may include:
(a) Telling you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
(a) Identity
(b) Contact
(c) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)
To enable you to participate in a competition or complete a survey(a) Identity
(b) Contact
(c) Usage
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)(a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business re-organisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content, marketing communications and advertisements to you. To contact you following you making a request for further information from us via the website. To measure or understand the effectiveness of the advertising we serve to you. To personalise the Astok IT Solutions Job Search site to you when you log in(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy. To provide a personalized  Astok IT Solutions Job Search site to candidates)
To use data analytics to improve our website, Astok IT Solutions Job Search, services, marketing, customer relationships and experiences(a) Technical
(b) Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To enable you to apply for jobs at Astok IT Solutions, to match you to jobs, to contact you in relation to the recruitment process, and to share your details internally with relevant hiring managers.(a) Identity
(b) Contact
(c) Usage
(d) Marketing and Communications
(e) Technical
(f) Profile
Necessary for our legitimate interests (to recruit applicants into roles at Astok IT Solutions)
To keep your recruitment information on file (if you have asked us to do so) to contact you about future jobs at Astok IT Solutions which match your profile and to contact you about Astok IT Solutions jobs, services, news and other developments(a) Identity
(b) Contact
(c) Usage
(d) Marketing and Communications
(e) Technical
(f) Profile
Necessary for our legitimate interests (to recruit applicants into roles at Astok IT Solutions)
To conduct online media checks on candidates (as required by regulation in some jurisdictions) to determine if there is any information about you in the public domain that might affect your suitability for the applied role *.(a) Identity
(b) Contact
(c) Profile
(a) Necessary for our legitimate interests (to recruit applicants into roles at Astok IT Solutions)
(b) Necessary in order to comply with a legal obligation (due to the nature of Astok IT Solutions’ business and the work we undertake for certain clients)

Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. If you no longer want to receive marketing communications from us you can click the unsubscribe link in any email you receive from us or contact us.

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you.

You will receive marketing communications from us if you:

  • You have requested information from us
  • purchased services from us
  • You have not opted out of receiving marketing communications from us.

Opting out
You can ask us to stop sending you marketing messages at any time by clicking the unsubscribe link in any email you receive from us or by contacting us. Where you opt out of receiving these marketing messages, Astok IT Solutions may still hold personal data provided to us as a result of a purchase, service experience or other transaction with Astok IT Solutions.

Change of purpose
We will only use your personal data for the purposes that we collected it for, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Correcting and updating your profile
To help us keep our Astok IT Solutions Job Search information up-to-date we would be grateful if you would let us know as soon as any of your contact details change or if you notice any inaccuracies in your details or your Astok IT Solutions Job Search profile

6.  Disclosures of your personal data

We may have to share your personal data with the parties set out below:

  • Internal Third Parties
  • External Third Parties.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We will not disclose any personal data you have given to us other than as described in this statement, unless you have authorised us to so do, or if we are required to do so by law. Please note that if at any time Astok IT Solutions is required by law to release information about you, Astok IT Solutions will do so and will co-operate fully with the relevant authorities.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data retention

How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the rights to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data

If you wish to exercise any of the rights set out above, please contact us.

No fee is required

What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. Cookie Policy

A cookie is a small file which is placed on your computer’s hard drive. If you choose to accept cookies, the file is added and the cookie helps to analyse web traffic or lets us know when you visit a particular site. Cookies further allow us to respond to you as an individual and we can tailor our operations to your needs, likes and dislikes by gathering and remembering information about your preferences when you return to our site and for logged-in users to maintain the session and remember table filters. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.

If you wish to save this text, please mark the entire statement (e.g. with your mouse) and copy-paste by pushing ctrl-c.

Contact:
If you have questions or comments about this Privacy Notice or our privacy practice or any of the other terms set out in notice, please contact us via e-mail at: info@astokitsolutions.co.uk or at our postal address which is:

Astok IT Solutions (Registered Address)
38 Brattice Drive
Pendlebury
Swinton
Manchester
M27 8WG

Astok IT Solutions (Office Address)
2nd Floor, Lowry Mill
Lees Street
Swinton
Manchester
M27 6DB